Shipping Policy

We dispatch Monday to Friday (excluding ACT public holidays) from our Canberra and Sydney warehouses, orders may be split depending on the item location. No additional postage will be incured for split deliveries.

Standard Delivery within Australia

Delivery charges are AUD$9.95 regardless of quantity and any order over AUD$99 receives FREE SHIPPING anywhere in Australia.
Please allow 1-4 working days for standard delivery to local areas or 3-7 days interstate.

Express Delivery within Australia

Express delivery charges are AUD$15.00 flat rate Australia wide. 

Next business day delivery to most Metro areas (please note order cut off time is 9.30am AEST).

Please visit for more information on express post and to check your postcode is listed under the national network.

New Zealand Delivery

Standard delivery charges are AUD$15 flat rate New Zealand wide.

Please allow 1-4 working days for standard delivery. 

 Shipping Policy

After ordering online, you will receive an email confirmation from FSW Shoe Warehouse containing your order details. We will normally confirm receipt of your order within a few minutes of ordering.

Delivery is only available within Australia and New Zealand, and a signature is required upon delivery of all parcels. Parcels cannot be left unattended due to security concerns and protection against lost/theft etc. If you are not home at the time of delivery, the Postman should leave a calling card to advise the attempted delivery, and your parcel will be taken to your local Post Office awaiting your collection.

Once your order is processed and shipped with Australia Post eParcel, we will send you a tracking number via email and you can track your order via Please allow a few hours for your parcel connote number to be registered in the AUS Post tracking system.


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