Shipping

Your parcel will be dispatched Monday to Friday (excluding ACT public holidays) from our Canberra and Sydney warehouses.

Your order may be split depending on the products location. No additional postage will be incurred for split deliveries.

Standard Delivery within Australia

The standard delivery charge is AUD $9.95 flat rate Australia wide.

Any order over AUD $99 receives FREE SHIPPING anywhere in Australia.  

Please allow 1-4 working days for standard delivery to local areas or 3-7 days interstate.

Express Delivery within Australia

The express delivery charge is AUD$15.00 flat rate Australia wide. 

Australia Post have a next business express day delivery to most Metro areas.

Your order must be received by us by 9.30am AEST.

Visit https://auspost.com.au/parcels-mail/sending-in-australia/delivery-areas-within-australia for more information on express post and to check your postcode is listed under Express Post Delivery Postcodes > National Network.

New Zealand Delivery

The standard delivery charge is AUD$15 flat rate New Zealand wide.
Please allow 1-4 working days for standard delivery.

Delivery Procedure

FSW delivers to Australia and New Zealand and a signature is required upon delivery of all parcels.

Once we have dispatched your parcel with Australia Post eParcel, you will receive a tracking number via email. 

You will also receive tracking updates from Australia Post via email whilst your parcel is in transit.

You may request your parcel be "safe dropped" via your MyPost account with Australia Post once you receive your tracking number.

FSW will not be held responsible for any parcels misplaced after they have been marked as delivered via Australia Post's 
"safe dropped" service.